Giving and Receiving Feedback Workshop

One of the most important person-to-person communication skills is the ability to give and receive feedback effectively. It is also the most challenging. No amount of sophisticated technology can eliminate the anxiety that managers, supervisors, team leaders and team members feel when faced with a feedback session. But it doesn't have to be painful and you can do it well if you learn some simple proven techniques.

GIVING AND RECEIVING EFFECTIVE FEEDBACK: HOW TO HAVE EMPOWERING COMMUNICATIONS
One of the most important person-to-person communication skills is the ability to give and receive feedback effectively. It is also the most challenging. No amount of sophisticated technology can eliminate the anxiety that managers, supervisors, team leaders and team members feel when faced with a feedback session. But it doesn't have to be painful and you can do it well if you learn some simple proven techniques. People have different communicating styles and the truly skilled communicators know these four basic styles and are adept at knowing how to confront each style and speak the "language" of each. Through fun exercises and role playing, participants will learn these styles and will know how to effectively confront all types of people - even the very difficult ones! As a result, awareness of others, self-awareness and self-confidence are significantly increased. The ability to constructively confront others is greatly improved.

  • This highly interactive workshop will provide participants with the tools needed to give and receive feedback in a variety of situations so that productivity and self-esteem are not only maintained, but greatly improved. Practicing these techniques in a variety of "real issue" situations, participants leave with a sense of clarity and confidence to be able to handle future interactions -- even the very difficult ones.

  • Participants can expect to learn:

    • Three factors that make the difference between a good manager and a great one

    • The three types of motivational feedback

    • The six steps for giving effective feedback

    • Twenty things to remember for maximum impact

    • The art of listening

    • How to receive feedback without being defensive

    • How to deal with valid and invalid critical feedback

    In addition, they will learn how to:

    • Confront others without being terrified

    • Identify and understand the four communication styles and how to effectively communicate with each (in their "language")

    • Plan an effective approach for a "real life" feedback session

    • Identify feedback pitfalls that must be avoided

    • Remove feedback misconceptions which were set in childhood

    • Give constructive feedback to their managers or colleagues

    • Provide unsolicited feedback

    • Handle recurring problems

  • If you would like to join this workshop or you would like to find out more, please reach out to us at martha@marthaborst.com

    Or fill out our contact form here.

    We look forward to hearing from you.

What people are saying…

  • “I have participated in many of Martha's courses, and while they are challenging, they've literally changed my life in a profound way. Through experiential learning, my actual thinking process, “the thought algorithm”, has been shifted away from blah, self-pity and confusion, toward incredible personal effectiveness and inner joy."

    Dr. Elvir Causevic
    Founder and CEO

  • The frameworks that Martha Borst teaches are specific, results-oriented and highly effective -- driving a level of individual and joint accountability that raise the level of play to deliver better business performance. As Martha says, in every encounter and with every decision you make, you either choose to generate reasons, or results. This coursework generates results."

    Mark Lange
    National Vice President

  • "Can a single course fix all of your company's problems? Probably not. But can you fix all of your company's problems without Martha's course? Definitely not! (...) Martha's courses will reveal the closest answer to what is keeping your employees from operating at peak performance and your organization from achieving phenomenal success."

    Beto Guajardo
    Vice President Strategic and New Business Development

  • “Martha's workshops are the single best approach to effective team building and personal empowerment that I have ever observed. As an HR professional, I enthusiastically endorse her work as a valued resource tool. Martha Borst masterfully makes the learning process easy by using entertaining stories that bring to life the concepts and principles she teaches. A workshop with her can transform not only your corporate culture, but your life as well.”

    Rodney Gee
    Principal, Human Resources

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Martha Borst