Overview:
Businesses that are becoming industry leaders of the future are challenging their managers and employees to think and act differently. They are developing their workforce as partners in achieving lasting change and success. To be successful in the new business environment requires that all managers lead by developing clarity and commitment as opposed to command and control. This requires that managers shift their leadership style to a model based on partnership, mutual influence, and commitment. The key is in developing their coaching skills.
Who Should Attend
This action packed skill-oriented workshop is designed for all managers in the organization who want to increase their ability to coach their employees toward enhanced performance. It is based on the principle that employees and managers achieve significant performance improvements through the guidance of an effective coach. At its best, the manager as coach leads by developing clarity and commitment as opposed to command and control. Ideal participants are those who want to deepen their understanding of themselves and others as leaders, and who want to improve the performance capabilities of their direct reports.
How You Will Benefit
- Learn about the limitations of the command and control approach to leadership and the advantages of coaching toward clarity and commitment
- Increase your listening skills as it relates to opportunities for performance improvement
- Create stronger, mutually satisfying relationships with your employees
- Practice using skills and tools that will enhance your leadership effectiveness
- Develop your ability to give and get feedback
What You Will Cover
- How the command and control form of leadership was developed and its limitations
- The key philosophy that underlies effective coaching
- The 11 keys to performance excellence and how they relate to coaching excellence
- The process of coaching: step by step
- How to listen and what to listen for in performance coaching
- How to give powerful feedback toward enhanced performance
- How to deal with difficult cases
Features of the Program
The CPE Program is highly interactive in nature. The use of business simulations, films, role playing exercises and case discussions give participants both an intellectual understanding and a direct experience of the kind of coaching that will significantly enhance the performance of others. It is based on a large body of research as it relates to performance improvement and goal setting and it is a tried and true method of coaching that will likely produce significant and immediate results in leadership and performance enhancement.
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